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Frequently Asked Question

1. What is The NGO Portal and Directory?

The NGO Portal and Directory is an online platform that serves as a directory for non-governmental organizations (NGOs) in Kenya. It provides a comprehensive list of NGOs operating in Kenya.

2. How can I access The NGO Portal and Directory?

You can access The NGO Portal and Directory by visiting the website at www.ngos.ke.

3, Is it free to use The NGO Portal and Directory?

Yes, the directory is free for users to access and search for NGOs in Kenya.

4. How do I search for NGOs on your platform?

To find NGOs, simply use the search bar on our website. You can search by name, location, or focus area.

5. Can I list my NGO on The NGO Portal and Directory?

Yes, if you represent an NGO in Kenya or internationally, you can submit your organization to be listed on our platform. We have a dedicated section for NGO submissions.

6. How long does it take for my NGO to appear in the directory after submission?

After submission, our team will review your information. The time it takes to list your NGO may vary, but we strive to do it as quickly as possible.

7. Is my NGO’s information safe on your platform?

We take privacy and data security seriously. Your NGO’s information is protected according to our Privacy Policy.

8. Can I update my NGO’s information after it’s listed?

Yes, you can request updates or corrections to your NGO’s listing by contacting us through the website or updating your details using your access console.

9. How can I contact an NGO listed in the directory?

Each NGO’s listing contains contact information, including email addresses and phone numbers. You can reach out to them directly using the provided contact details.

10. Do you provide additional information about each NGO, such as their projects or impact?

We provide information on NGO and their impact on the community;, however, you can get more details on their official website or by contacting them directly.

11. Do you have a mobile app for The NGO Portal and Directory?

At this time, we are primarily a web-based platform, but we are actively exploring mobile app options for the future.

12. How can I report inaccuracies or issues with an NGO’s listing?

If you notice inaccuracies or issues with an NGO’s listing, please use our contact form to report the problem, and our team will investigate and make necessary corrections.

13. What is the mission of The NGO Portal and Directory?

Our mission is to provide a valuable resource for individuals, organizations, and stakeholders to easily find and connect with NGOs in Kenya, thus promoting collaboration and support for various causes and initiatives.

14. How can I get in touch with your customer support team?

You can reach our customer support team by visiting our Contact Us page on our website and using the provided contact information.

15. Do you offer any premium or paid services for NGOs or users?

Yes, we do offer premium services for partner organizations.